Quick answers for resellers, suppliers and customers
Create a reseller account. After the admin approves it you can log in, pick products from the catalog, and place an order with your customer's name, phone and address. We pack and ship the parcel to your customer.
For Cash on Delivery orders your customer pays the courier when the parcel arrives. The difference between your selling price and your cost is your profit.
When an order is placed we can send the customer a message asking them to confirm it. Once they tap Confirm, the parcel is booked with the courier. Later they receive short updates when it is dispatched, arrives in their city, is out for delivery, and is delivered.
Open the order in your panel to see the live courier steps, or use the Track Order page with the order number.
You get a notification and two choices on the order page: Reattempt (the courier tries again) or Return (the parcel comes back). Our team passes your choice to the courier.
Profit from delivered orders is added to your account. You can see your balance and request a payout from the Wallet page. Make sure your bank details are filled in.
Use Add Product for one product, or Bulk upload to add many from a CSV file. Every product is reviewed by the admin before it becomes visible to resellers.
Yes. Tick "This product has variants", add options such as Color and Size, and each combination gets its own price and stock.
When an order is booked, the courier collects the parcel from your pickup address. Please keep the address in your profile correct and pack the parcel before the courier arrives.
Yes. One person can have one reseller account and one supplier account using the same email. You cannot have two accounts of the same kind.
Use "Forgot password" on the login page. A verification code is sent to your email.
See our Policies page.
Reseller and supplier accounts can open a support ticket from their panel (linked to an order number). Everyone else can use the Contact Us page.